As a call center/customer service representative, you will mainly focus on answering questions, solving problems and noting complaints from customers.
Often this is done by phone, but this can also be done via live-chat for example.
Below is a list of the tasks:
At a call center, it is nice that you are talking to many different people. Who knows, you might even run into someone you know. What could be more fun than running into someone you know at work?
Would you like to work as a call centre/customer service agent?